Shipping Policy

Thank you for choosing Salai Karai! We are committed to providing you with a seamless and enjoyable shopping experience, including reliable and timely shipping services. Please take a moment to review our shipping policy to understand how we fulfill your orders and deliver them to your doorstep.

Shipping Destinations:

We currently offer shipping services to customers within the United States and Canada. Whether you’re located in the bustling cities or remote areas, we strive to reach you with our carefully packaged products.

Processing Time:

Once your order is placed, our dedicated team immediately begins processing it. Generally process same day or next day. We work diligently to ensure that your items are carefully inspected, packed, and prepared for transit.

Shipping Methods and Delivery Time: We partner with trusted shipping carriers to ensure reliable and secure delivery of your purchases. The shipping options available during checkout may vary depending on your location and the size of your order. Common shipping methods include standard ground shipping, expedited shipping, and overnight shipping.

The estimated delivery time will depend on the shipping method selected and your location. Typically, you can expect your package to arrive within:

United States: 3-4 business days

Canada:

5-10 business days

Please note that these are estimated delivery times and may be subject to unforeseen delays caused by factors beyond our control, such as weather conditions or customs clearance procedures. We strive to provide accurate delivery estimates, and in the event of any significant delays, we will communicate with you promptly to keep you informed.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. This allows you to stay updated on the status of your delivery and know its whereabouts at any given time.

Shipping Costs:

Shipping costs are calculated based on various factors, including the size and weight of your order, your location, and the selected shipping method. During the checkout process, you will be presented with the available shipping options and their corresponding costs. We aim to provide competitive shipping rates while ensuring the safe and timely delivery of your items.

Customs and Duties:

For international orders, please be aware that customs fees, duties, and taxes may be applicable to your shipment. These charges are determined by the destination country’s customs authorities and are the responsibility of the recipient. Any additional fees incurred during customs clearance are beyond our control and should be handled directly with the customs office in your country.

Order Modifications and Address Changes:

If you need to modify your order or change your shipping address after it has been placed, please reach out to our customer service team as soon as possible. While we cannot guarantee that we can accommodate every request, we will do our best to assist you in making any necessary changes before your order is shipped.

We hope this shipping policy provides clarity regarding our shipping procedures. Should you have any further questions or require assistance, please don’t hesitate to contact our customer service team. We appreciate your trust in Salai Karai and look forward to delivering your fashion-forward purchases straight to your door!