Shopping Information
What Shipping Methods Are Available?
We offer reliable shipping options for our customers, including express and standard shipping, so you can receive your custom-made Salai Karai dress in no time..
How Long Will It Take To Get My Package?
Our standard shipping time is up to 15 business days, depending on your location. For bridal wear or custom-size designer dresses, the processing and stitching may take longer — typically 15 to 20 business days — to ensure premium quality and a perfect fit.
Do You Ship Internationally?
Yes! We proudly ship Salai Karai dresses and sarees internationally. You can check shipping fees during checkout based on your location.
What Shipping Methods Are Available?
We ship through trusted international courier services like DHL and UPS to ensure fast and secure delivery. All orders come with tracking information, and we offer both standard and express shipping options depending on your location and urgency
Payment Information
What Payment Methods Are Accepted?
We currently accept payments via PayPal, which allows you to pay securely using your credit card, debit card, or PayPal balance — even if you don’t have a PayPal account. It’s fast, secure, and trusted worldwide
Is Buying On-Line Safe?
Yes, shopping at Salai Karai is completely safe. We use secure payment gateways like PayPal to protect your personal and financial information. Our website is SSL-encrypted, ensuring that all your data is private and secure during checkout.
Orders and Returns
How do I place an Order?
Placing an order at Salai Karai is simple:
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Browse and select the product you like.
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Choose your standard size or select “Custom Size” and fill in your measurements.
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Click “Add to Cart” and proceed to Checkout.
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Enter your shipping details and pay securely via PayPal (credit/debit card also accepted).
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You’ll receive an order confirmation email right after placing the order.
Need help with custom size?
After placing your order, if you have any questions about sizing or need to share your measurements, feel free to contact us on WhatsApp. We’re here to assist you with all details — from design clarification to perfect fit!
Do I need an account to place an order?
No, you do not need to create an account to place an order. You can check out as a guest. However, creating an account with us allows you to easily track your orders, save shipping details, and receive exclusive offers
How Can I Cancel Or Change My Order?
You can cancel or make changes to your order within 24 hours of placing it. For any updates or cancellations, please contact us as soon as possible.
For quick assistance, chat with us on WhatsApp and mention your order number..
How Do I Track My Order?
Once your order has been shipped, you will receive a tracking number along with a link to track your package. Please check your email for these details.
How Can I Return a Product?
We accept returns within 14 days of delivery for most items. Please ensure that the product is in its original condition with all tags and packaging intact.
Before initiating the return, we kindly request that you contact us first so we can help resolve any issues. In most cases, we may be able to resolve the matter without the need for a return.
The buyer is responsible for the return shipping charges, and you can use a USPS return shipping label or choose your preferred carrier.
To initiate a return or discuss any concerns, please reach out to us via WhatsApp with your order number, and we will assist you.